KAREN FALCONER

Billing Manager

Karen has over 20 years experience in the medical field and has been with the Lattimore Physical Therapy Network for over 11 years. Karen is the office manager for North Greece, Irondequoit, and Spencerport Clinics, she manages accounts receivable, collections, insurance company disputes, and contracts for these clinics. Karen and her husband Bob live in Greece with their twin boys Robert and Cody. In her free time she enjoys spending time with her family, scrapbooking, and doing crafts with...

CRISTAL VIANCO

Medical Secretary

I started working at Lattimore in June 2021. I have enjoyed working with patients and being able to help them in any way. I’ve always had a connection with the medical field since I was a kid. I love working out with my daughter, spending time with my family and driving my 1959 F-100.

“I really enjoy going to work with people that make everyone feel like family!”
— CRISTAL VIANCO

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SARA MADISON

Lead Secretary

I have worked in the medical field for 7 years. I joined the Lattimore family in October of 2019. I enjoy hiking, reading and spending time with family and friends. 

“I honestly have the best coworkers! They make coming to work feel like a second home!”
— SARA MADISON

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