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Frequently Asked Questions

What Is Physical Therapy?

Physical therapy is a health care profession that involves evaluating, diagnosing and treating disorders of the musculoskeletal system. The goal of physical therapy is to focus on movement in order to restore function, minimize pain and improve an individual’s quality of life. Physical therapists often utilize treatment modalities such as therapeutic exercise, soft tissue mobilization, ultrasound, electrical stimulation and other treatments to help achieve these goals.

Do I Need a Referral?

The state of New York has “direct access” to physical therapy, which means that patients are not legally required to have a physician’s referral to see a physical therapist. However, some insurances may require patients to have a referral or authorization before they will approve payment. Be sure to contact your insurance company beforehand and determine the process that they require.

It’s important to know that if you are under the care of a physician and require physical therapy treatment, you have the freedom to choose your own physical therapy clinic.

Do You Accept My Insurance?

We accept most major insurance coverages. Some of those we accept include Tricare, Medicare, Blue Cross Blue Shield, Aetna and workers’ compensation. If you don’t see your insurance company listed above, reach out to us and we’ll let you know if we accept yours. At the time of scheduling your first appointment, we request that you provide us your insurance information so that we may verify your benefits and coverage.

How Can I Pay for Treatment?

We accept payment via cash, check, flex spending card, and debit or credit card (Visa, Mastercard and Discover). Payment is expected at the time of treatment and typically required during check-in. If you have insurance coverage, there may be a deductible or copay required.

Before your first visit, we will contact your insurance company to verify your benefits for physical therapy. Some insurance providers have restrictions on specific treatments. As a courtesy, Lattimore Physical Therapy files with your primary insurance as well as any secondary coverage. You will be billed for any cost share (if applicable) after your insurance has paid their portion.

What Should I Expect During My First Visit?

During your initial visit, your physical therapist will provide you with a thorough 45-minute to one-hour evaluation in a private room. Please be prepared to discuss your needs, your pain, and any lack of mobility or function that you currently have. This evaluation will involve certain range-of-motion, postural and strength tests to help your physical therapist develop a plan unique to you and your condition.Treatment for your injury will begin on the day of your initial visit.

How Should I Dress?

You should wear loose-fitting clothing during each session with us. Loose-fitting clothing helps us access and move the areas of the body that are being treated. If you have a knee problem, it is best to wear shorts. For a shoulder problem, a tank top is a good choice. For low back problems, a loose-fitting shirt and pants are the best go-tos.

Do I Need to Bring Any MRIs or X-rays That I Have?

Please bring any relevant MRI or X-ray interpretation reports from your physician’s office. However, since X-rays and MRIs aren’t always the most telling, your physical therapist will want to also take into account your medical history and other physical tests and measures. Their goal is to perform an evaluation as best they can using a thorough series of processes.

How Many Visits Will I Need?

The number of visits necessary to complete treatment varies from patient to patient. Some patients only undergo a couple of sessions, while others need several months of care. It most often depends on your diagnosis, the severity of your impairment(s), your past medical history and other similar factors. You will also be reevaluated on a monthly basis. Each time you visit your doctor, we will provide you with a progress report with our professional recommendations.

Can I Bring My Child With Me to My Appointments?

Yes! Our policy allows for children to accompany their parents during appointments.

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