Karen has over 20 years experience in the medical field and has been with the Lattimore Physical Therapy Network for over 11 years. Karen is the office manager for North Greece, Irondequoit, and Spencerport Clinics, she manages accounts receivable, collections, insurance company disputes, and contracts for these clinics. Karen and her husband Bob live in Greece with their twin boys Robert and Cody. In her free time she enjoys spending time with her family, scrapbooking, and doing crafts with her children.

“I enjoy helping the patients with their billing needs, helping them understand how their insurance works, and I enjoy seeing patients return over the years. But what I enjoy the most is the people I work with, they truly are like a second family to me. ”

— KAREN FALCONER